Sub Gear XP10

[EGIBB]

Great thanks

[acelockco]

There is a setting for turning the "water contacts" on or off. It is on page 33 of the users manual. The default setting from the factory should be on, but as with a lot of scuba gear shops may only have one unit in stock at any given time so maybe it was switched off while showing the unit to a potential customer.

The possibility also exists that you have a defective unit. I would first make sure that you check the settings, second step would be a call to the manufacturer.