Took it in and should be getting a new one, only problem I was told it could take from a week up to a month. Better break out the dive tables
Took it in and should be getting a new one, only problem I was told it could take from a week up to a month. Better break out the dive tables
If you purchased it at your LDS and it being repaired, they should give you a loaner unit. If not I guess you could rent one, or go back to playing with the tables. If you do go back to the tables, at least you will get the practice in.
well I returned it to an authorized dealer but not the one I bought it from because it went out of business. I didn't really ask for a loaner, nor did they offer. I don't have any deep dives or real long dives planned where a computer can be handy so off to study the tables.
Well just a little follow up. I just picked up a brand new computer that was replaced for my old one basically for free. I had to pay $15 for shipping. It was nice to see a company that backs up their products.
I have the same exact problem with my uwatec computer....it now says E-6 whatever that means.
I was wondering if since i bought it from a retailer who is not an official uwatec dealer, will i have serious problems trying to trade in this faulty product for a new one or who should i contact.
feel free to write me at divemaster19@hotmail.com
Their older computers required you to send it back in for a battery change periodically. This was a set time based on an average person's # of dives and length of dives. So the actual battery usage icon doesnt really work past a certain point! It's not accurate when the battery life is low-er. It jumps from 1/3 to 0! My buddy's computer showed ERR mid-dive b/c his battery died! It was showing battery at 30% during the previous surface interval.
He sent it in and instead of replacing the battery, they gave him a new one saying that it was designed to NOT fail underwater.
Send yours in, I'm sure they will check it out for you
You won't have a problem. Go to a authorized retailer and they will send it in for you. The shop I bought my from went out of business so I brought it to a different shop and they sent it in, no questions asked. I don't know if that the same problem because mine wouldn't even turn on. I think the recall is computers made a little before and after 04-05. The new one works great so good luck!Originally Posted by divemaster19
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